Privacy Policy

Last updated: 20/11/2025

1. Who we are

Data controller: Beth Prescott- Coaching Psychologist
Contact email: PrescottCoachingPsych@outlook.com
Address: 'Not provided'
If you have questions about this policy or about how we process your personal data, contact us at the email above.

2. Personal data we collect

We only collect the personal data necessary to respond to enquiries, manage bookings, and to understand how people use the website.

• Contact form: name, email address and any message content you provide via the contact form.
• Cookies & analytics: we use cookies and analytics tools to collect usage statistics (e.g. pages visited, time on site, anonymised IP address) to help improve the website.

3. Why we process your data (purposes) & lawful basis

We process personal data for the following purposes and on the following lawful bases:

• To respond to contact form messages: lawful basis — consent or contract/legitimate interest where appropriate. We will only use your contact data to respond to your enquiry unless you give us further consent.
• Website analytics and cookies: lawful basis — consent for non-essential cookies (where required). Aggregated/anonymised analytics are used to improve the site.

4. Who we share data with

We do not sell your personal data. We may share data with:

• Analytics providers (e.g. Google Analytics or equivalent) — to collect anonymised usage statistics if you consent to analytics cookies.
• Service providers who help us operate the website (hosting providers, security, backups) under contract and only where needed.

If we share any personal data with third parties that involves transfers outside the UK/EEA (e.g. third-party cloud services based in the US), we will ensure appropriate safeguards such as standard contractual clauses are in place where required.

5. How long we keep your data

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, respond to enquiries, satisfy legal obligations, or as otherwise described below:

• Contact form messages: kept for up to 12 months unless you request deletion
• Analytics data: aggregated/anonymised data retained for 24 months; individual-level analytics only if you consent and then only for 12 months.

6. Your rights under GDPR

Under the GDPR you have rights, including the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure (right to be forgotten) in certain circumstances.
• Request restriction of processing.
• Object to processing (including profiling) where applicable.
• Request data portability (where processing is based on consent or contract and carried out by automated means).
• Withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, contact us at PrescottCoachingPsych@outlook.com. You also have the right to lodge a complaint with a supervisory authority (for UK residents: the Information Commissioner’s Office at ico.org.uk).

7. Cookies and similar technologies

We use cookies to operate the website and, with your consent where required, to provide analytics about site usage. You will see a cookie banner when you first visit the site where you can accept or decline non-essential cookies. You can also control or delete cookies via your browser settings.

List of typical cookies used (replace with actual cookies used):

• Essential cookies: required for site function (no consent required).
• Analytics cookies: used to measure site usage and improve the website (consent requested).

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. While we take reasonable steps to protect data, no system is completely secure — please consider this when transmitting sensitive information.

9. Automated decision-making and profiling

We do not use automated decision-making or profiling that has legal or similarly significant effects on you.

10. Changes to this policy

We may update this privacy policy from time to time. The version published on this page is the current policy. We will update the "Last updated" date at the top when we make material changes.

11. Contact and supervisory authority

Contact us: PrescottCoachingPsych@outlook.com

If you are in the UK you may contact the Information Commissioner’s Office (ICO) org.uk to lodge a complaint or for further guidance.

Short summary

We collect only what is necessary to respond to your messages and to manage bookings. We use cookies for analytics (with your consent). We do not sell your personal data. For full details, see the full privacy policy above or contact PrescottCoachingPsych@outlook.com.